Elevating your restaurant’s operational efficiency with Pay@Table

June 28, 2023

Improving your restaurant’s operational efficiency with Pay@Table

What is Pay@Table?

In today’s highly competitive restaurant industry, providing exceptional service and streamlining operations are key to success. One industry solution that can revolutionise the dining experience is Pay@Table. This platform enables seamless and convenient payments right at the table, elevating customer satisfaction and maximising operational efficiency. In this article, we will explore the value restaurateurs can achieve by implementing this platform.

Pay@Table is a convenient solution designed to improve the payment experience in sit-down restaurants. It facilitates seamless and convenient payments directly from the customer’s table. With Pay@Table, waiters no longer need to visit the Point of Sale (POS) to generate the bill, instead, the payment process is facilitated entirely from the table.

The Pay@Table solution involves the use of a preconfigured PIN Entry Device (PED). When customers are ready to make a payment, the waiter brings the PED to the table and synchronisation with the POS ensures the PED receives and displays the table’s payable amount. The customer then selects the payment type, enters the required information, with options for tipping and split billing, and completes the transaction. The results are automatically communicated to the POS system, ensuring accurate record-keeping and smooth operations.

Pay@Table: Top 5 Benefits

1. SPEED UP TABLE TURNAROUND

Efficiency is crucial in the fast-paced restaurant environment. With Pay@Table, you can accelerate table turnaround time and free up valuable staff time. Gone are the days of back-and-forth trips to the Point Of Sale (POS) to generate a bill. Pay@Table streamlines the dining experience, reducing steps and eliminating unnecessary wait times. This faster table turnover not only increases the number of diners served per day but also enhances customer satisfaction by minimising their waiting time.

2. INCREASE REVENUE

Time is money in the restaurant industry, and every minute counts. By implementing Pay@Table, you can maximise your restaurant’s revenue potential. With quicker table turnaround times, you can accommodate more customers, leading to increased efficiency and profitability. Moreover, when customers experience the convenience of Pay@Table, they are more likely to return, becoming repeat patrons and contributing to your long-term success.

3. ACCEPT MULTIPLE PAYMENT TYPES

Today’s customers expect convenience and flexibility when it comes to payment options. Our Pay@Table platform empowers your restaurant to accept a variety of payment types, catering to the preferences of your diverse customer base. Whether it’s credit cards, debit cards, digital payments, or split bill payments, Pay@Table ensures a seamless and convenient payment experience. By accommodating various payment methods, you leave a lasting positive impression on your customers, further enhancing their overall dining experience.

4. UTILISE AUTOMATED RECONCILIATION

Managing and reconciling transactions can be time-consuming and prone to errors. However, with an integrated Pay@Table platform, this process becomes effortless. Our automated reconciliation system eliminates the need for manual matching using traditional till slips. Instead, it digitally compares transactions from your store with the bank’s file based on a set of matching criteria. This not only saves valuable time but also improves accuracy and frees up time to focus on other essential tasks.

5. ENHANCE SECURITY

In a time where data security is of utmost importance, our platform ensures peace of mind for both restaurant owners and customers. As the only fully validated P2PE (Point-to-Point Encryption) provider in South Africa, our platform offers an advanced security innovation. By encrypting cardholder data at the point of entry, P2PE reduces security costs, minimizes PCI (Payment Card Industry) compliance overhead, and eliminates the risk of data breaches from hackers. With a secure and compliant platform, you can confidently process transactions, protecting sensitive customer information.

Ready for business

The PIN Entry Devices (PEDs) are ordered from your acquiring bank before making their way to us. Our team of experts configure integrated Pay@Table and, after passing numerous tests, we send the pre-configured devices to your restaurant. Simply turn the device on and start accepting payments at the table!

TYPICAL PAY@TABLE PAYMENT PROCESS

On the PED, select “Purchase.”
Enter the table number.
Enter the employee number.
Enter password.
Select full payment / split payment (if “split payment” is selected, you will be prompted to enter an amount before proceeding to the next step).
Select the payment option (card or digital).
Enter tipping preferences (customer selects tip percentage, tip amount, total amount or no tip).
The customer makes a payment as usual (once the transaction is complete, the results are automatically communicated to the POS).

* The process is customisable to suit unique restaurant requirements.

CHAT TO US

Ready to elevate your operational efficiency?

By utilising Pay@Table, restaurateurs can unlock a world of opportunities for growth and success. Overall, Pay@Table revolutionises the payment experience in restaurants, offering a faster, more efficient, and secure way to handle transactions. It improves customer service, increases operational efficiency, and contributes to the overall success of the establishment.

Elevating your restaurant’s operational efficiency with Pay@Table

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