Sarah’s life was like a rollercoaster ride, except it only had one constant: the dreaded task of manual reconciliation at the end of the day. She was a hard-working Business Owner of an eco-friendly store named “Green Dreams” – they sold everything from eco-friendly clothing, to plant-based wellness products to sustainable lifestyle products. But at the end of the day, after all her staff had gone home, she would have to sift through piles of till slips, trying to match them with the respective transactions on the Point of Sale system. She did this to find any discrepancies between the banks’ view of the transactions and the store’s view. It was a tedious task, but she knew it was crucial to ensure her business was settled for the correct amount.
One day, disaster struck as some of the till slips went missing. Sarah frantically searched for them, but they were nowhere to be found. She came home late, and her family was already asleep. As she ate dinner alone, she thought, “There has to be a better way to do this.”