You started out as a humble single-channel business, but you’re now a multi-channel success story. You accept payments both in-person and online, and you’re ready to take your payment platform to the next level. So you go online in search of the perfect payment partner.
You find some seemingly promising contenders, but alas, they only handle either in-store OR online payments. Although, far from ideal, you sign up with a payment processor to manage your online transactions, and another one to handle your physical business.
The separate systems become an issue right from the start and you end up losing hairs from stress. “Seriously? This is not what I need!” you mutter to yourself. “I need a unified view of my data, not separate silos!” And although, you practice patience, the hassle of dealing with two support lines, two sets of administrative tasks, along with frightfully complex and separate billing, is enough to drive even the calmest person up the wall.
But wait, hope is not lost! Just when you thought you’d have to double your anti-anxiety medication, you stumble upon a company called, “Transaction Junction”. Could this be the one? Will this be the answer to your omnichannel dreams?
You give them a call and engage with a friendly TJ-er who takes an interest in your business and helps you find the perfect omnichannel solution. You sign up and are up and running on the new platform in no time!